Remember the good old days of chatting on web forums? What ever happened and why haven’t they changed with the times?
Discourse, an open source and free forum software, plans on bringing the community out of the 1990’s era with modern design and oodles of JavaScript. Focusing on moment to moment experiences, they want to show businesses the value of having an engaged and interactive community of users.
Jeff Atwood, co-founder of Stack Exchange and Stack Overflow, is the man behind Discourse. We got a chance to sit down and talk about his new service, why he’s bringing back forums, the value of talking to customers, and the challenges and benefits of going open source.
Don’t miss out on our other podcasts over at the CDNify Blog.